STRATEGY & GROWTH CONSULTING
Business leaders understand the importance of Growth and Innovation but are faced with a rapidly changing environment around how customers engage and buy, and new competitors who are going to market in different ways. Strategic planning can get you so far; today's top sellers have to amend and adapt their selling styles to accommodate a more educated and sophisticated customer base.
KEEP AND GROW YOUR KEY ACCOUNTS
Selling to existing accounts is one of the biggest untapped opportunities to grow sales in most organizations.Every day organizations are leaving revenue and profit growth opportunities with accounts on the table. We can help your organization develop a repeatable process to grow accounts. We design and implement a framework to provide you with the processes and tools you need to tap into this crucial revenue growth opportunity.
MAKE A CUSTOMER, NOT A SALE
Returning customers spend approximately 33% more than new ones. Leverage the increased value of devoted customers with a powerful retention strategy and customer loyalty program. We help our clients to understand what their clients want and need from them. Through customer research and in-depth consulting models, our clients receive a significant competitive edge by focusing on the factors that are essential to success.
Capture insights from customers to understand their value drivers. A detailed and well-performed analysis permits us to leverage new data and provide insight into your customers' specific needs and objectives. From there we set the appropriate benchmarks for your goals, and provide an in-depth diagnosis of how to solve unique business problems and needs specific to your industry.We partner with key internal and external stakeholders to implement and maintain strategies. Success is an ongoing process which involves reviewing and amending activities, tasks, responsibilities, objectives, benchmarks and initiatives as priorities change.