KEEP AND GROW YOUR KEY ACCOUNTS
Your customers just opened their wallets to purchase your solutions... now what?
The first 90 days will decide the fate of most purchases. Selling to existing accounts is one of the biggest untapped opportunities to grow sales in most organizations.But growing the business through up-sells, cross-sells, customer advocacy, viral expansion, and increased usage is difficult if your customers only hear from you at renewal time. Every day organizations are leaving revenue and profit growth opportunities with accounts on the table.
At Suite XIII, we can help your organization develop a repeatable process to grow accounts. We design and implement a framework to provide you with the processes and tools you need to tap into this crucial revenue growth opportunity.
It's not about selling... it's all about providing a level of customer satisfaction that delivers increasing amounts of value over time, creating a natural growth in base-product use, interest in new solutions, and a real partnership between you and your customers.
76% of companies believe they should be generating at least 25% or more revenue from existing accounts.
62% of companies believe they are ineffective at maximizing sales in existing accounts across capability areas.